Shipping Policy

Thank you for shopping with Britgarden. We are committed to delivering your order in a timely and secure manner. This Shipping Policy outlines how we handle the processing, dispatch, and delivery of orders within the United Kingdom.

Shipping Area

We currently ship exclusively within the United Kingdom. We do not offer international shipping at this time.

Processing Time

  • All orders are processed within 1 to 2 business days (Monday to Friday, excluding public holidays).

  • Orders placed before our daily cut-off time of 2:00 PM (UK time) will be processed the same business day whenever possible.

  • Orders placed after 2:00 PM or during weekends/public holidays will be processed the next business day.

Delivery Time

Once your order has been processed and dispatched, the estimated delivery timeframe is:

  • Standard Delivery: 3 to 7 business days

Please note that delivery times may vary depending on the destination, courier delays, or external factors beyond our control (e.g., weather conditions, peak periods).

Shipping Fees

We offer free standard shipping on all orders delivered within the United Kingdom. No minimum purchase is required.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, if applicable. You can use this information to follow the progress of your delivery.

Delivery Address Accuracy

It is the customer’s responsibility to ensure that the shipping address provided at checkout is complete and accurate. We are not liable for delays or losses caused by incorrect or incomplete address details.

If you need to make changes to your delivery address after placing an order, please contact our support team as soon as possible at support@britgarden.com.

Failed Delivery Attempts

If delivery cannot be completed due to recipient unavailability or incorrect address, the parcel may be returned to us. We will contact you to arrange redelivery. Additional shipping costs may apply in such cases.

Support & Contact

If you have any questions regarding your order or shipping status, please contact us: