Welcome to Britgarden. These Terms of Service (“Terms”) govern your access to and use of our website https://britgarden.com (“the Site”) and any purchases you make through it. Please read them carefully before placing an order. By accessing our Site and using our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use the Site.
1. About Us
This website is operated by Britgarden, located at:
Britgarden
23 Barlow Moor Rd
Manchester M20 6TN
United Kingdom
Email: support@britgarden.com
Phone: +44 7367 053810
Business hours: Monday to Friday, 9:00 AM to 6:00 PM
2. Eligibility
To purchase from our Site, you must be at least 18 years old and legally capable of entering into binding contracts under applicable law.
3. Product Information
We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate and up to date. However, we do not guarantee that all information is free from errors or omissions. Product colours may vary depending on screen settings.
We reserve the right to change product prices, descriptions, and availability at any time without prior notice.
4. Orders
a) Order Acceptance
When you place an order, you will receive an order confirmation email. This email does not constitute acceptance of your order but confirms that we have received it. Acceptance occurs when your order is dispatched.
b) Order Refusal
We reserve the right to cancel or refuse any order for reasons including but not limited to: product unavailability, errors in product or pricing information, suspected fraud, or violation of these Terms.
5. Prices and Payment
All prices are displayed in British Pounds Sterling (GBP) and include applicable taxes unless otherwise stated.
We accept the following payment methods:
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Visa
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Mastercard
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American Express
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Diners Club
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Discover
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JCB
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Apple Pay
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Google Pay
Payment is processed securely at checkout via our Shopify platform and trusted payment gateways.
6. Shipping
We offer free standard delivery within the United Kingdom only.
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Orders are processed within 1–2 business days
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Delivery takes approximately 3–7 business days
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Orders placed after the daily cut-off time of 2:00 PM will be processed the next business day
See our [Shipping Policy] for full details.
7. Cancellations and Returns
Customers have the right to cancel their order within 30 calendar days of receiving it, in line with the Consumer Contracts Regulations 2013. We also accept exchanges.
To qualify for a return:
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Items must be unused and in original packaging
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All accessories and parts must be included
We provide free return shipping within the UK. Refunds are processed within 7 business days of receiving the returned item.
See our [Return & Refund Policy] for full details.
8. Intellectual Property
All content on this Site, including text, images, logos, graphics, and layout, is the property of Britgarden or its content suppliers and is protected under intellectual property laws. You may not copy, reproduce, or distribute any part of the Site without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Britgarden shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of our products.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
10. Privacy
Your privacy is important to us. Our use of personal data is governed by our [Privacy Policy].
11. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the Site. It is your responsibility to review these Terms periodically.
13. Contact
If you have any questions regarding these Terms, please contact us at:
Email: support@britgarden.com
Phone: +44 7367 053810
